Services
 
You managed the business, while we protect your IT investments.

For over a period KOS has provided solutions that keep your IT operations in better shape and fit for today’s computing demands. KOS commitment to quality and service are evident in its comprehensive support services portfolio and its highly qualified service engineers.
   
It is KOS objective to provide total attention to your IT needs, so you focus more on your business.
  • Unrivaled Service and Support
  • Technical Expertise
  • Superior Work Quality
  • Milestone

UNRIVALED SERVICE AND SUPPORT
Our more than 9 years of experience in the IT business serves as a solid foundation in our commitment to protect our clients' technology investments by providing quality and timely services that support the ever changing business environments.

TECHNICAL EXPERTISE
• Customers are assured of the availability of genuine spare parts and all the necessary tools, to provide the most reliable service support to the products that we carry.

• Service Qualifications of Engineers

  • Certified Systems Engineer
  • Associate Server Certified Engineers
  • Master Server Engineers
  • EMC-Master Server Engineers
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified Professional (MCP)

SUPERIOR WORK QUALITY

  • We have established performance standard and 9 years of IT support experience
  • Next-Business-Day Response Time is a commitment We keep
  • Our Service Centers are ready to attend to your service requirements
  • Our Field Engineers are all fully-equipped with transportation and communication facilities
  • Support - 62% of total KOS population. Indicative of the customer service thrust of KOS

MILESTONES

  • 2004 Awarded as SAMSUNG Authorized System Integrator of the Year